Help Center

We can only update your shipping address before shipment. If you would like us to change your shipping address, please send an email to help@glitterglowco.com within 12 hours of placing your order.

To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

Once your package shipped, we will not be able to change the shipping address. And we are unable to cancel an order after shipment.

We can help you modify your order before shipment.

It includes changing the size or the color of an item, removing an item, changing your shipping address.

Send us an email to help@glitterglowco.com within 12 hours of placing your order if you would like anything modified. 

Once your package shipped, we will not be able to change anything.

Send us an email at help@glitterglowco.com within 24 hours of placing your order if you would like to cancel your order. Make sure to include your Order # in the email.

We cannot cancel orders which have been shipped out. In other words, once you receive our shipment notice, the order cannot be canceled. Then please wait for your package to arrive and you may either keep it or contact us to arrange "return for refund".

We have multiple warehouses all over the world. We have warehouses in California, New Jersey, China, Dubai and Belgium. Your items will be shipped from the nearest facility that stocks the item you ordered.