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Returns & Exchanges

:( So sorry to hear you aren't 100% satisfied with the items you received! We gladly accept returns within 21 days of receipt for most items in new, unused and unworn condition.

Instructions: Start Your Return Process

  1. Please contact Customer Service by sending us an email to help@glitterglowco.com, with your order number, the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.
  2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
  3. Drop off your package at the local post office.
  4. Most returns are processed within 5 business days after we receive your package.

Return Conditions

  1. You have 21 days from delivery to decide if an item is right for you.
  2. The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
  3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way. 
  4. We do not accept returned items that were sent back by you directly without emailing us first.
  5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
  6. Note: The original shipping fee and insurance are non-refundable.

Return Address

We will provide you with the return address once you have emailed us as per the above instructions.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return!